Support
Answers to the questions that actually come up. Anything else, write to us and a person answers.
The fastest way to reach us:
Where is my data?
On your device. Peliteca has no accounts and no cloud. Every viewing, disc, score, and note lives in your phone's or browser's own storage and works offline. Nothing is uploaded anywhere.
How do I back up my record?
Settings, then Download backup. You get one readable file with your whole record in it, including disc photos and your club's nights. Keep it wherever you keep files you care about. Restoring it on any device brings everything back.
How do I move to a new phone?
Download a backup on the old one, open Peliteca on the new one, then Settings and Restore a backup. Restoring the same file twice is safe, already-present viewings are left alone.
I forgot my password
There are no passwords, because there are no accounts. Your backup file is your key to everything. If you lose the device and have no backup, the record on it cannot be recovered by us, because we never had a copy.
The barcode scanner is not reading a disc
Give it decent light and hold the barcode flat. If the camera cannot get it, there is always the typed fallback right under the scanner, and searching by title works too. On the web version, your browser will ask for camera permission the first time.
Search says the catalog is unavailable
Film lookups need a connection. Your record itself keeps working offline, and search comes back when the connection does. If it stays down while other sites work, tell us.
What does Peliteca cost?
Nothing. Free, no ads, no subscription, nothing to unlock. If that ever changes for some future feature, the record you keep today stays free forever.
How do I delete everything?
Settings, then Start over deletes the entire library from your device. Since we hold nothing, there is nothing to ask us to delete. Download a backup first if there is any chance you want it back.
When you write to us
Say what you did, what you expected, and what happened instead. A screenshot helps. We read everything at info@svltmk.com and a person answers, usually within two days.