Support
Write to us and a person reads it. No ticket to file, no bot to get past.
Whatever it is, send it here:
Common questions
How do I start?
Drag one finger across the screen. That is all there is to it. Little characters come out along your line, and everything is mirrored around the middle, so a single scribble comes back as a kaleidoscope. If you would rather watch first, tap "Draw it for me" on the opening screen and the app draws for you.
How do I keep a picture?
Tap Save. The picture opens full size, without the buttons on top of it, and is kept on your shelf in the app. Tap Save to Photos to put a copy in your photo library, or Share to send it somewhere else. Save is on the main screen on purpose, so you never have to hunt for it.
Where are my saved pictures kept?
In the app's own storage on your phone, and nowhere else. There is no account and no cloud copy. The shelf holds 60 pieces. When it is full, the app asks before it lets the oldest one go, and offers to save it to Photos first. You will find them all under Gallery in More.
I deleted the app and my pictures are gone
They are, and we are sorry. Your work lives only in the app on your phone, so removing the app removes the pictures with it. We hold no backup to restore from, which is the same reason we can never see your work. Anything you saved to Photos is still in Photos.
There is no sound
Let's go on the opening screen starts the music, and Go without sound starts silent. Either way, the sound button in the row of round buttons turns it on or off. If it is on and you still hear nothing, check that your phone is not set to silent.
How do the 3D modes work?
There are two, both in More. Tilt 3D is the kind you just look at: the picture moves as you tilt your phone. Cross-eye 3D splits the screen into a pair that you fuse by crossing your eyes slightly. "How far it floats" sets the strength of both.
It slows down when a lot is on screen
Fewer characters and fewer folds of symmetry bring the speed back quickest, and turning off a 3D mode gives back the most at once. If it keeps happening, write to us and say which phone you have and what was on screen, because that detail is what makes it findable.
Undo, and starting over
The arrow button steps back one stroke at a time. To begin from an empty screen, open More and clear the canvas.
The buttons disappeared
That is Quiet screen, and it is on when you first open oomoomoo. Once you start drawing, the controls fade so nothing sits on top of the picture. Tap Show controls at the bottom, or tap anywhere, to bring them back. You can turn Quiet screen off in More.
What does oomoomoo cost?
oomoomoo costs nothing to use. There is nothing to buy inside it, no subscription, and no ads.
How do I delete a picture, or all of them?
To delete one picture, open it from Gallery and tap Delete. To delete everything, remove the app: that erases every saved picture and every setting at once, for good. Nothing needs to be deleted on our side, because there is nothing on our side.
What helps us sort it out
Say which iPhone or iPad you have, and what you tapped or drew right before the trouble started. A screenshot is the most useful thing you can send. Every note sent to info@svltmk.com is read by one of us, and we write back as soon as we can.