Write to us and a person reads it. There is no ticket system and no bot in the way.
The one address for everything:
Drag one finger across the screen. That is the whole thing. Whatever you draw is mirrored around the middle, so a single scribble comes back as a kaleidoscope. If you would rather watch first, tap "Draw it for me" on the opening screen and the app draws for you.
Tap Save. The app flattens what is on screen into one image and hands it to your device, so it lands in your photos or your share sheet like any other picture. Save is on the main screen on purpose, so you never have to hunt for it, and it captures the art without the buttons on top of it.
On your device, in the app's own storage, and nowhere else. There is no account and no cloud copy. That also means the app keeps the most recent pieces rather than growing without limit, so if a picture matters to you, use Save to put a real copy in your photos.
They are gone, and we are sorry. Because your work lives only on your device, clearing the app's site data or removing the app removes the pictures with it. We hold no backup to restore from, which is the same reason we can never read your work. Anything you tapped Save on is safe in your photos.
Check the sound button in the row of round buttons, and check your device's own mute switch. Phones will not let any app make sound until you have touched the screen at least once, so the sound arrives after your first tap rather than the moment the app opens. You can also start the app deliberately silent with "Go without sound" on the opening screen.
There are two, both under More. Tilt 3D is the kind you just look at: the picture moves with your phone as you tilt it, and the first time you switch it on your phone will ask you to allow motion access. Cross eye 3D splits the screen into a pair and needs you to cross your eyes slightly to fuse them. "How far it floats" sets the strength of both, and if your device has Reduce Motion switched on, the tilt runs gently by itself.
Fewer characters and fewer folds of symmetry is the quickest fix, and turning off a 3D mode gives back the most at once. If it keeps happening, write to us and say which phone you have and what was on screen, because that detail is what makes it findable.
The arrow button steps back one stroke at a time. To begin from an empty screen, open More and clear the canvas.
That is Auto, which fades the controls away so nothing sits on top of the picture. There is always a "Show controls" button left on screen to bring them back.
It is free. There is nothing to buy inside it, no subscription, and no ads.
Remove the app, or clear its site data in your browser settings. That erases every saved picture and every setting immediately and permanently. Nothing needs to be deleted on our side, because there is nothing on our side.
Tell us what device you are on and what happened just before it went wrong. A screenshot helps more than anything else. We read every message that comes to info@svltmk.com and answer as quickly as we can.